广汽本田售后服务问卷调查-满意度调查-鱼小数问卷

Q2 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-bidi-font-family:Arial;
mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:AR-SA">请问您或您家里是否拥有一辆广本汽车？

是

否

Q3 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-bidi-font-family:Arial;
mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:AR-SA">请问您或您家里这辆车是否为二手车？

是

否

Q4 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;
mso-bidi-font-family:Arial;color:black;mso-themecolor:text1;mso-ansi-language:
EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:AR-SA">请问您或您家里拥有哪种车型？

雅阁（含混动）

奥德赛（含混动）

冠道

皓影

飞度

锋范

凌派

缤智

Q5 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;
mso-bidi-font-family:Arial;color:black;mso-themecolor:text1;mso-ansi-language:
EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:AR-SA">请问您这辆车的使用年限是多久了呢？

1年以内

1-2年

2-3年

3年以上

Q6 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;
mso-bidi-font-family:Arial;color:black;mso-themecolor:text1;mso-ansi-language:
EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:AR-SA">请问您这辆车的维修<span lang="EN-US" style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:宋体;mso-fareast-theme-font:minor-fareast;color:black;
mso-themecolor:text1;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA">/<span style="font-size:10.5pt;mso-bidi-font-size:
11.0pt;font-family:宋体;mso-ascii-font-family:Arial;mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Arial;mso-bidi-font-family:Arial;color:black;mso-themecolor:
text1;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:
AR-SA">保养是否还在质保期内呢？

是

否

Q7 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-bidi-font-family:Arial;
mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:AR-SA">请问您这辆车通常由谁来进行维修保养工作？

主要是家人/其他人负责

您本人

主要是您负责，偶尔由家人/其他人帮忙

Q8 ：请问您最近一次到广本4S店做维修/保养是什么时候？

6个月内

6-12个月

12个月以上

Q9 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;
font-family:宋体;mso-ascii-font-family:Arial;mso-fareast-theme-font:minor-fareast;
mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA">请问您最近一次维修保养，到过哪类型售后维修点进行呢？

填空1

填空2

Q11 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;
mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA">请问您到这些售后服务网点<span style="font-size:10.5pt;
mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:Arial;
mso-fareast-theme-font:minor-fareast;mso-bidi-font-family:Arial;mso-ansi-language:
EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:AR-SA;mso-bidi-font-weight:
bold">进行了哪些服务？

选项1

选项2

Q12 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;
mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA">您<span style="font-size:10.5pt;mso-bidi-font-size:
11.0pt;font-family:宋体;mso-ascii-font-family:Arial;mso-fareast-theme-font:minor-fareast;
mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA">为什么选择这些服务网点进行保养？<span style="font-size:
10.5pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:宋体;mso-fareast-theme-font:
minor-fareast;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:
AR-SA;mso-bidi-font-weight:bold">

5. 营业时间便利

6. 服务态度很好

7. 维修速度快

8. 不知道有更好的维修点

1. 位置交通便利

98. 其他

2. 服务收费合理

3. 配件质量好

4. 配件价格合理

Q13 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;
mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA">您<span style="font-size:10.5pt;mso-bidi-font-size:
11.0pt;font-family:宋体;mso-ascii-font-family:Arial;mso-fareast-theme-font:minor-fareast;
mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA">认为在这些服务网点修理，备件和维修，质量有保证吗？<span style="font-size:10.5pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
宋体;mso-fareast-theme-font:minor-fareast;mso-ansi-language:EN-US;mso-fareast-language:
ZH-CN;mso-bidi-language:AR-SA;mso-bidi-font-weight:bold">

有

没有

Q14 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;
mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA">请问以下哪些类型的维修，你会选择回<span lang="EN-US" style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:宋体;mso-fareast-theme-font:minor-fareast;mso-ansi-language:
EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:AR-SA">4S<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;
mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA">店维修<span style="font-size:10.5pt;mso-bidi-font-size:
11.0pt;font-family:宋体;mso-ascii-font-family:Arial;mso-fareast-theme-font:minor-fareast;
mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA;mso-bidi-font-weight:bold">？

2. 更换重要零部件

3.

4.

1. 事车维修

Q15 ：您对这家4S店到达便利性的满意度打几分？请用1-10之间的一个数字来表示您的满意程度，&nbsp; 1分代表非常不满意，10分代表非常满意（之后打分题目的解释与之相同）

6

7

8

1

9

2

10

3

4

5

Q16 ：您对这家4S店维修/保养过程透明度的满意度打几分？

4

5

6

7

8

1

9

2

10

3

Q17 ：您对这家4S店维修保养等待时间长短的满意度打几分？这里的维修保养等待时间指从您到达4S店到结算交车后离开4S店之间的这段时间。

2

10

3

4

5

6

7

8

1

9

Q18 ：造成您等待时间过长的原因有哪些？

1. 场地不够

2.维修人员不足

3. 工具设备不够

4. 工作效率低

5. 技术不熟练

6. 缺少配件

98. 其他

Q19 ：您对这家4S店工时费、配件价格合理性的满意度打几分？

1

9

2

10

3

4

5

6

7

8

Q20 ：您对这家4S店维修技工专业水平的满意度打几分？

7

8

1

9

2

10

3

4

5

6

Q21 ：您对这家4S店所用配件的选择的满意度打几分？

5

6

7

8

1

9

2

10

3

4

Q22 ：您对这家4S店服务人员礼貌热情的满意度打几分？

3

4

5

6

7

8

1

9

2

10

Q23 ：您对这家4S店售后服务体验的总体评价打几分？

1

9

2

10

3

4

5

6

7

8

Q24 ：在您的印象中，对广本售后服务体验的评价可以打几分？

7

8

1

9

2

10

3

4

5

6

Q25 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;
mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA">您<span style="font-size:10.5pt;mso-bidi-font-size:
11.0pt;font-family:宋体;mso-ascii-font-family:Arial;mso-fareast-theme-font:minor-fareast;
mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA">为什么不回广本<span lang="EN-US" style="font-size:10.5pt;
mso-bidi-font-size:11.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
宋体;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:宋体;mso-ansi-language:
EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:AR-SA">4S<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-bidi-font-family:Arial;
mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:AR-SA">店进行维修保养？

5. 维修不彻底

6. 维保质量无差异

7. 对不满处理不及时

8. 处理满意投诉时的态度

1. 位置交通不便利

2. 服务捆绑

3. 价格费用不透明

4. 价格不合理

Q26 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;
mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA">广本<span lang="EN-US" style="font-size:10.5pt;
mso-bidi-font-size:11.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
宋体;mso-fareast-theme-font:minor-fareast;mso-ansi-language:EN-US;mso-fareast-language:
ZH-CN;mso-bidi-language:AR-SA">4S<span style="font-size:10.5pt;
mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:Arial;
mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;mso-bidi-font-family:
Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:
AR-SA">店提供以下哪些服务，您会考虑回厂？

1. 远程检测

2. 上门取车

3. 送车服务

4. 价格更合理

Q27 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;
mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA">您认为做一次常规保养，广本<span lang="EN-US" style="font-size:
10.5pt;mso-bidi-font-size:11.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
宋体;mso-fareast-theme-font:minor-fareast;mso-ansi-language:EN-US;mso-fareast-language:
ZH-CN;mso-bidi-language:AR-SA">4S<span style="font-size:10.5pt;
mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:Arial;
mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;mso-bidi-font-family:
Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:
AR-SA">店与外面的维修店相比<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;
font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:宋体;mso-fareast-theme-font:
minor-fareast;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:
AR-SA"> <span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;
font-family:宋体;mso-ascii-font-family:Arial;mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Arial;mso-bidi-font-family:Arial;mso-ansi-language:EN-US;
mso-fareast-language:ZH-CN;mso-bidi-language:AR-SA">，贵多少是合理的？

1. 500以内

2. 500-1000

3. 1000-1500

4. 1500以上

Q28 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;
font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;mso-ascii-theme-font:minor-latin;mso-fareast-font-family:
宋体;mso-fareast-theme-font:minor-fareast;mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:&quot;Times New Roman&quot;;mso-bidi-theme-font:minor-bidi;
mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:AR-SA">&nbsp;<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;
mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA">您认为原厂件，比外面的维修店贵多少是合理的？

1. 1000以内

2. 1000-2000

3.2000-5000

4. 5000以上

Q29 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;
mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA">第一季度，因疫情影响，你车辆的月均行驶里程，比疫情前有所增加还是减少呢？

增加

减少

Q30 ：<span style="font-size:10.5pt;font-family:宋体;mso-ascii-font-family:Arial;mso-fareast-theme-font:
minor-fareast;mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:
ZH-CN;mso-bidi-language:AR-SA">月均减少大概多少里程？

选项1

选项2

Q31 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;
mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA">因疫情影响，您在保养维修方面花费预算，有改变吗？<span style="font-size:10.5pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
宋体;mso-fareast-theme-font:minor-fareast;mso-ansi-language:EN-US;mso-fareast-language:
ZH-CN;mso-bidi-language:AR-SA;mso-bidi-font-weight:bold">

1. 增加预算

2. 减少预算

3、维持不变

Q32 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;
mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA">受疫情影响，您在保养维修是否有新的需求？<span style="font-size:
10.5pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:宋体;mso-fareast-theme-font:
minor-fareast;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:
AR-SA;mso-bidi-font-weight:bold">

2. 没有新需求，仍是原来的关注点

1. 有新需求，会有考虑更周全的维修保养服务；

Q33 ：<span style="font-size:10.5pt;font-family:宋体;mso-ascii-font-family:Arial;mso-fareast-theme-font:
minor-fareast;mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:
ZH-CN;mso-bidi-language:AR-SA">疫情期间，你希望增加哪方面的服务？

1. 上门取送车

2. 远程诊断

3. 保养后全车消毒

Q34 ：<span style="font-size:10.5pt;font-family:宋体;mso-ascii-font-family:Arial;mso-fareast-theme-font:
minor-fareast;mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:
ZH-CN;mso-bidi-language:AR-SA">在未来半年，保养维修时您希望获得哪方面的服务？

1. 上门取送车

2. 远程诊断

3. 保养后全车消毒

Q35 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;
font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;mso-ascii-theme-font:minor-latin;mso-fareast-font-family:
宋体;mso-fareast-theme-font:minor-fareast;mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:&quot;Times New Roman&quot;;mso-bidi-theme-font:minor-bidi;
mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:AR-SA">&nbsp;<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Calibri;mso-ascii-theme-font:minor-latin;mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:
&quot;Times New Roman&quot;;mso-bidi-theme-font:minor-bidi;mso-ansi-language:EN-US;
mso-fareast-language:ZH-CN;mso-bidi-language:AR-SA">如<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;
mso-bidi-font-family:Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;
mso-bidi-language:AR-SA">果广本<span lang="EN-US" style="font-size:10.5pt;
mso-bidi-font-size:11.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
宋体;mso-fareast-theme-font:minor-fareast;mso-ansi-language:EN-US;mso-fareast-language:
ZH-CN;mso-bidi-language:AR-SA">4S<span style="font-size:10.5pt;
mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:Arial;
mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;mso-bidi-font-family:
Arial;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:
AR-SA">店能做到上述新需求的服务，是否考虑回厂？<span style="font-size:10.5pt;font-family:
&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:宋体;mso-fareast-theme-font:minor-fareast;
mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:AR-SA;
mso-bidi-font-weight:bold">

2.可能会考虑

3. 肯定不会考虑

4.可能不会考虑

1. 肯定会考虑

Q36 ：<span style="font-size:10.5pt;
mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:Arial;
mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;mso-bidi-font-family:
Arial;color:black;mso-themecolor:text1;mso-ansi-language:EN-US;mso-fareast-language:
ZH-CN;mso-bidi-language:AR-SA">请问您的年龄（周岁）范围是？

6. 40-44岁

7. 45-49岁

8.50-60岁

1.18岁以下

9. 60岁以上

2. 18-24岁

3. 24-29岁

4. 30-34岁

5. 35-39岁

Q37 ：<span style="font-size:10.5pt;
mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:Arial;
mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;mso-bidi-font-family:
Arial;color:black;mso-themecolor:text1;mso-ansi-language:EN-US;mso-fareast-language:
ZH-CN;mso-bidi-language:AR-SA">请问您的性别是？

男

女

Q38 ：<span style="font-size:10.5pt;
mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:Arial;
mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;mso-bidi-font-family:
Arial;color:black;mso-themecolor:text1;mso-ansi-language:EN-US;mso-fareast-language:
ZH-CN;mso-bidi-language:AR-SA">请问您是否已婚？

1.是（已婚）

2.否（未婚）

Q39 ：<span style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:
Arial;mso-fareast-theme-font:minor-fareast;mso-bidi-font-family:Arial;
mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:AR-SA">请问您的最高学历是<span lang="EN-US" style="font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:宋体;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:
宋体;mso-ansi-language:EN-US;mso-fareast-language:ZH-CN;mso-bidi-language:AR-SA">?

1. 没有正式教育

2. 小学

3. 初中

4. 高中

5. 技校/ 职校/ 中专

6. 大专

7. 本科

8. 硕士及以上

Q40 ：请问您现在的职业是?

11. 雇员人数在20人及其以上的公司业主(合伙人)

302.律师

310.运动员

12. 雇员少于20人的公司、商店等业主

303.会计师、审计师

311. 其它专业人员

21. 私营企业雇员

304.职业培训师/教师

41. 个体户

22. 外资或合资企业雇员

305.软件工程师

42. 家庭主妇

23. 国营集体企业雇员

306.工程师

43. 学生

24. 政府机关事业单位雇员

307.科研人员

44. 离退休人员

25. 其他类型雇员[注明] 　

308.咨询师

45. 无工作

301. 医生

309.演艺人员

46. 其它

Q41 ：<span style="font-size:10.5pt;
mso-bidi-font-size:11.0pt;font-family:宋体;mso-ascii-font-family:Arial;
mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Arial;mso-bidi-font-family:
Arial;color:black;mso-themecolor:text1;mso-ansi-language:EN-US;mso-fareast-language:
ZH-CN;mso-bidi-language:AR-SA">请问您的年收入一般是多少？

1. 10万以下

2. 10万-15万

3. 15万-20万

4. 20万-30万

5. 30万以上

Q42 ：请问您目前工作所在的&nbsp;城市是哪里？